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Click above to chat to us between 5pm and 10pm

Opening hours, every day 5pm to 10pm


Where can I get support?


Name: Frank


Contact options: 0300 123 66 00 Text service – 82111 Open 24 hours a day. Live chat available 2pm-6pm every day.

What do they do?: Information and leaflets on all types of drugs, including effects and long-term consequences of misuse. They signpost to local services and send out info packs, as well as offering support. This is a confidential service that may benefit you if you are using illegal substances for their psychological issues/ problems. Nationwide


Name: GAM Care


Contact options: 0808 8020133 Open 8 am till Midnight every day

What do they do?: Online information and telephone helpline. They will also arrange face-to-face counselling if appropriate. Available if you have an addiction or issue with gambling. They also offer support to family members. Nationwide


Name: Alcoholics Anonymous


Contact options: 0800 9177 650 

What do they do?: Information and leaflets on the effects of alcohol misuse. Group-based recovery programme, based on the 12 step approach - involves peer support and mentoring. Also gives support to families and children coping with an alcoholic family member. Confidential service. Nationwide


Name: Independence Trust


Contact options: 0345 8638323

What do they do?: Independence Trust offer a number of services across Gloucestershire, including those for people affected by mental illness and also drug and alcohol use. Gloucestershire


Name: The Nelson Trust


Contact options: 01453 885633

What do they do?: Provides drug and alcohol abstinence-based treatment for people in Gloucestershire. Services include residential treatment, resettlement, family support, women's services, day programme, aftercare. Gloucestershire 


Name: Al-Anon / Alateen


Contact options: 020 74030888 10am-10pm every day

What do they do?: Group for relatives or close friends of alcoholics. Al-Anon offers support and information for friends and family and Alateen for younger members. Any age. Nationwide. 


Name: Families Anonymous


Contact options: 0845 1200 660 Open: Mon-Fri: 1-4pm, 6-10pm. Weekends: 2-10pm

What do they do?: Provides mutual support to families and friends of people with current, suspected or former drug users. Holds meetings based on the 12-Step programme. Nationwide


Name: Turning Point


Contact options: Search their website for the phone number of your local service

What do they do?:Turning Point run a number of drug and alcohol recovery services across Gloucestershire. 

Gloucestershire Council
Care Quality Commission

Gloucestershire Self Harm helpline is a partnership between Rethink Mental Illness and Gloucestershire County Council.

Rethink Mental Illness is a registered charity in the UK. Registered in England Number 1227970. Registered Charity Number 271028.