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Opening hours, every day 5pm to 10pm


Where can I get support?

Young people


Name: Brook Sexual Health Young People


Contact options: Locate local telephone numbers using the website. 24 hour website help:

What do they do?: Free, confidential sexual health advice and services for young people under 25. Specific support and information around sexual health issues. Nationwide.

Name: Gloucestershire Young Carers


Contact options:  01452 733060

What do they do?: Support for young carers in Gloucestershire. Offers support groups and activities, opportunities to talk in confidence with someone, training and carers forum. Benefit to callers who are young carers (up to 25). Under 25. Gloucestershire. Address: 7 Twigworth Court Business Centre, Twigworth, Glos. GL2 9PG

Name: tic+ (formally Teens in Crisis)


Contact options: 01594 546117 open daily except Saturdays (check website for times) or mob 07977 334433

What do they do?: Online and face to face counselling for young people in Gloucestershire.


Name: Prince’s Trust


Contact options:  Freephone 0800 842 842

What do they do?: Information and support for Young People. Nationwide


Name: The Mix (formally Get Connected)


Contact options: 0808 808 4994 11am- 11pm everyday Text service: 80849 Free calls and text. Texts usually answered within 24 hours. They also have a free downloadable app.

What do they do?: Support for people under the age of 25 for a wide range of difficulties from mental health to homelessness etc. Emotional support regarding any topic and sign-posting to appropriate sources of specialist help from their 'database of 10,000 trusted organisations' Under 25. Nationwide.


Name: Gloucestershire Nightstop


Contact options: 01452 331330

What do they do?: Need to be referred from another agency - but if you call they can help you with the process. Provides emergency and temporary housing for young homeless (16-25) across Gloucestershire. For 16-25 year olds who need emergency housing, have no dependents, low risk and low support needs, no alcohol/ drugs.


Name: Bullying UK


Contact options: 0808 800 2222 Free from Landlines, open 7am-Midnight

What do they do?: Advice on all aspects of bullying, with specific sections for young people, parents and those experiencing bullying at work. Offers Helpline, Email, Online, work with young people, local services. Confidential service. Users who are struggling with bullying and using self-harm as a coping method. Advice and support for parents. Nationwide


Name: Young Minds


Contact options: check out their website

What do they do?: Supporting young people with mental health problems and empowering their parents and carers. Website has audio files, podcasts, downloadable booklets. 



Name: Young Gloucestershire


Contact options: 01452 501008

What do they do?: Offers support to 11 -25 years olds providing learning opportunities and social support. Gloucestershire


Name: ChildLine


Contact options: Phone: 0800 1111 open all day everyday, Webchat

What do they do?: You can contact ChildLine about anything. No problem is too big or too small. Whatever your worry it's better out than in. There are several different ways you can get in touch with us.

Gloucestershire Council
Care Quality Commission

Gloucestershire Self Harm helpline is a partnership between Rethink Mental Illness and Gloucestershire County Council.

Rethink Mental Illness is a registered charity in the UK. Registered in England Number 1227970. Registered Charity Number 271028.